Your Guide to Using Wolf Print at NC State University

Printing documents is an essential task for students, faculty, and staff at NC State University. Wolf Print, the university’s printing service, makes this process convenient and efficient. To utilize Wolf Print, users need to have funds in their AllCampus account. This guide will walk you through the steps to print your documents using Wolf Print, ensuring a smooth and hassle-free experience.

Step-by-Step Guide to Using Wolf Print

Wolf Print offers a seamless printing solution across NC State’s campus. Follow these instructions to easily print your files:

1. Accessing the Wolf Print Page

Begin by navigating to the Wolf Print page.

1. Go to the Wolf Print page (opens in a new window).
2. Click on “Mobility Print Confirm Job.”
3. Log in using your Unity ID and password.

After successful authentication, you will see a confirmation message.

Alt text: Wolf Print authentication confirmation message displayed on screen, indicating successful login for NC State University printing service.

This message confirms that you are now authenticated and ready to send print jobs to Wolf Print.

2. Sending Your Print Job

Once authenticated, you can send your documents to the Wolf Print queue from any application on your computer.

1. Open the document you wish to print.
2. Select “Print” from the file menu or use the shortcut (Ctrl+P or Cmd+P).
3. Choose either “WolfPrint-BlackAndWhite” or “WolfPrint-Color” as your designated printer.

Alt text: Printer selection window showing Wolf Print black and white and color printer options, for choosing print queue at NC State University.

Selecting the correct printer queue is crucial for directing your job to the Wolf Print system.

3. Confirming Your Print Job and Account

After sending your print job, you need to confirm it on the Wolf Print page and select the account to be charged.

1. Return to the Wolf Print page in your browser.
2. Wait for the system to process your request. A Print Job Notification will appear.
3. Verify that your personal account is selected (this is usually the default).
4. Click on “Print” to finalize sending your job to the queue.

Alt text: Wolf Print job notification window showing account selection for printing charges, confirming print job details for NC State University users.

A confirmation message will appear after you click “Print.” Click “OK” to proceed. The status of your print job will then be visible on the Wolf Print page.

4. Monitoring Your Print Job Status

You can track the status of your print job on the Wolf Print page, ensuring it’s ready for release.

Alt text: Wolf Print PaperCut window displaying pending print job status and account information, showing print queue management for NC State University.

This window displays your pending print jobs and the associated account holder information, allowing you to monitor the queue.

Retrieving Your Print Job

Once your job is in the queue, you can retrieve it from any Wolf Print-enabled printer across campus.

Using Your ID Card or Unity ID

1. Locate any FollowMe printer on campus. You can find printer locations on the Libraries’ website.
2. Swipe your NC State ID card at the printer or log in using your Unity ID and password on the printer’s touch screen.
3. Select the “Print Release” icon on the printer interface.
4. Choose “Print all” to release all pending jobs or select individual files to print.
5. Confirm by selecting “Print.”
6. Remember to “Logout” after you have finished printing to secure your account.

Touch-Free Retrieval with QR Code

For a touch-free experience, Wolf Print printers are equipped with QR codes.

1. Scan the QR code located on the printer using your smartphone.
2. Ensure the QR code directs you to the correct PaperCut website: papercut.oit.ncsu.edu. Then, enter your Unity ID and password on that page.
3. A list of your available print jobs will appear. Deselect any jobs you do not wish to print at this time.
4. Tap the “print” button at the bottom left of the screen to release your selected print jobs.

Troubleshooting Wolf Print

If you encounter issues with Wolf Print, first check your AllCampus account balance on the Wolf Print page to ensure you have sufficient funds. If your account is funded and you are still experiencing problems, seek assistance at the service desk in any of the university libraries.

Wolf Print provides a convenient and reliable printing solution for the NC State community. By following these steps, you can efficiently print and retrieve your documents across campus.