Navigating campus printing at Washington University in St. Louis is made easy with the PaperCut print management system. WashU students can seamlessly print from their personal laptops to numerous convenient locations across campus. This guide will walk you through everything you need to know about Washu Print, from finding print locations to requesting refunds and using the STS printers for printing, scanning, and copying.
Finding WashU Print Locations
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WashU printers are strategically placed in various locations throughout the campus, ensuring easy access for all students. You can find printers in libraries, computer labs, and other common areas.
Understanding WashU Print Refunds
Mistakes happen, and WashU understands that printer errors can occur. If you experience issues like damaged prints, no paper, ink smudges, or wrinkled paper, you are eligible for a print refund.
To request a refund, it’s important to act within two weeks of the print job submission. The process is straightforward: simply visit the ServiceNow portal and submit a refund request. Make sure to provide all necessary details for a smooth process.
Step-by-Step Guide to Using STS Printers
STS printers are your go-to machines for printing, scanning, and copying on campus. Here’s how to use them:
Printing Documents
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Swipe Your WUSTL ID Card: Begin by swiping your WUSTL ID card at the printer. This authenticates your account and grants you access.
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Select Print Release: On the printer interface, touch the “Print Release” button. This will display a list of print jobs you’ve submitted within the last 36 hours. Choose the jobs you wish to print.
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Confirm and Print: Tap the “Print” button, usually located in the bottom right corner of the screen. Your selected documents will now be printed.
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Sign Out: Always remember to sign out after you’re finished. Navigate back to the home menu and touch the “Sign Out” button to secure your account.
Scanning Documents to Email
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Swipe Your WUSTL ID Card: Just like printing, start by swiping your WUSTL ID card to access the printer functions.
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Select Scan to Email: Touch the “Scan” button, followed by the “Scan to Email” option.
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Enter Recipient Email: On the next screen, fill in the “TO” field with the email address where you want to send the scanned document. Other options are usually optional or pre-filled.
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Send and Sign Out: Touch the “Send” button to email your scanned document. Finally, navigate back to the home menu and sign out.
Copying Documents
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Swipe Your WUSTL ID Card: Authenticate your access to the copier by swiping your WUSTL ID card.
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Select Copy Function: Touch the “Copy” button on the printer’s touchscreen interface.
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Adjust Settings and Copy: Modify any necessary settings, such as number of copies or paper size, and then press the “Copy” button to begin the copying process.
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Sign Out: After copying, return to the home menu and sign out to protect your account.
Conclusion
WashU Print, powered by PaperCut, offers a convenient and efficient printing solution for students across campus. By understanding how to locate printers, request refunds, and utilize the STS printer functions for printing, scanning, and copying, you can make the most of these valuable campus resources. Remember to use your WUSTL ID card for secure access and always sign out after each session.
