Having dealt with HP, I can confidently say it’s been the most disappointing company I’ve ever encountered. When the Printer Hp actually works, after what always feels like an eternity of frustrating troubleshooting that eats up ten minutes of your life, the print quality is acceptable. However, the HP ink situation is nothing short of a scam.
For three years, I was paying for their ink subscription service, and not once did I receive an extra ink cartridge, nor could I ever utilize the promised rollover pages. Upon finally cancelling the HP ink subscription, the HP Smart app still indicated that my current cartridges were low but supposedly sufficient for printing. Yet, every page that came out was completely blank. This occurred even though I had to send print jobs through the HP Smart app – a step I was strangely forced to take after cancelling, whereas with the active ink subscription, I could print directly from any document or website as expected.
My advice is straightforward: never purchase an HP printer. And absolutely, under no circumstances, sign up for HP ink. It is far better to source your ink from a provider you trust and print according to your own needs and usage patterns.
It’s also crucial to understand the limitations of the HP subscription model. You are restricted to a certain number of pages per month with the printer hp you own. Exceeding this limit results in extra charges per page. Even if a print job is flawed or contains errors due to printer malfunctions, these wasted pages still count against your monthly allowance.
Furthermore, if you choose to subscribe, be aware that using prepaid cards or cards with payment locks is problematic. If your payment fails when HP attempts to charge your card, you’ll be locked out from printing. You will then be forced to navigate a series of steps, including updating your payment information on file, simply to print – even if you have accumulated rollover pages available in your account. This entire experience with printer hp and HP ink has been incredibly user-unfriendly and costly.
