Navigating student printing at the University of Notre Dame Australia (ND) is straightforward with the right resources. This guide will walk you through everything you need to know about Print Nd, from accessing the online portal to printing from your own device. Your central hub for all things printing is the Think Print portal.
Accessing Your Print ND Account via Think Print Portal
The Think Print portal is your one-stop destination for managing all your printing needs at Notre Dame. You can access it through the Think Print portal. Once logged in, you can:
- View your print queue: See any print jobs waiting to be released.
- Upload new print jobs: Send documents directly to the print queue from your device.
- Check your balance: Monitor your current print credit.
- Recharge print credit: Add funds to your account securely.
- Redeem vouchers: Apply any print vouchers you may have.
Think Print ensures a seamless and secure way to manage your Print ND account and printing finances.
Printer Access on Campus
Printing, scanning, emailing, and copying are easily accessible from any printer on campus using your University ID card. The first time you use a printer, simply scan your card to activate your account. You’ll be prompted to log in with your university credentials to complete the activation.
For printing from personal devices, you can conveniently email your documents to any campus printer. These documents will be held securely in your personal print queue until you are ready to release them. If you happen to forget or lose your staff card, temporary manual print options are available.
Alumni can also benefit from BYOD print services. If you’re an alumnus and require assistance with printing, please reach out to your IT Service Desk.
Credit Top-Up for Print ND
To use the Print ND services, you’ll need to ensure you have sufficient credit on your University ID card. The Think Print portal makes topping up your print credit simple and convenient.
Printer Costs
Understanding the costs associated with printing is important for managing your credit. Currently, printing costs are:
- Single-sided A4 Black and White: $0.11 per page
- Single-sided A4 Colour: $0.25 per page
Double-sided printing is available exclusively from University computers, offering a cost-effective and environmentally conscious option. Remember, your credit balance must be above $0.00 to access any student printer.
Adding Credit to Your Student Card
Adding print credit to your student card is done through the Think Print portal. For a step-by-step guide, you can refer to the Top up my Print Credit guide.
In the event of a payment issue, such as entering an incorrect amount, being charged incorrectly, or changing your mind about a top-up, please contact your Campus Fees Office for assistance.
BYOD (Bring Your Own Device) Printing at ND
Even when using your own laptop or device, you can easily print documents on campus via email. Simply email your document to the designated campus print queue address:
- Fremantle and Broome Printers: [email protected]
- Sydney Printers: [email protected]
Once your document is successfully added to the SafeQ print queue, you will receive a confirmation email. Please note that documents remain in the queue for 48 hours. You will receive a reminder notification if you haven’t printed within 24 hours, and a final notification after 48 hours indicating that the document has been removed.
The SafeQ printing system supports a wide range of file types, including: PDF, HTML, HTM, GIF, PNG, JPEG, TIFF, DOC, DOCX, XLS, XLSX, PPT, PPTX, RTF, TXT, ODT, ODS, and ODP.
Frequently Asked Questions (FAQ) about Print ND
How do I top up my credit using SafeQ?
Print credit can be added through the Think Print portal. For detailed instructions, consult the Top up my Print Credit guide. For payment related issues, please contact your Campus Fees Office.
When should I contact IT Support for Print ND?
Contact your IT Service Desk for the following print-related issues:
- Inability to print using your ID card
- Printer malfunction (not turning on)
- Discrepancies in your Think Print balance
For any other queries, please contact your IT SES Service Desk.
How do I print from a University machine?
- Save your document to OneDrive or a portable device.
- Select “Print” from the File menu.
- Ensure the printer is set to “Secure Print”.
- Click Print.
- Tap your ID card against the SafeQ reader on a student printer.
- Select SafeQ Print from the printer menu.
- Choose Waiting.
- Select your print job from the list.
- Press Print.
Can Alumni use Print ND services?
Yes, alumni have access to BYOD printing services. Follow the BYOD printing instructions provided earlier in this guide to print from your own device by emailing your documents to the campus print queue.
Contacting IT Support for Print ND
If you have any further questions or require assistance, please don’t hesitate to contact your IT Service Desk. They are ready to help with any Print ND related inquiries.
Contact Numbers:
- Fremantle: 1800 878 903 (8am – 5pm AWST)
- Sydney: 1800 878 903 (8am – 5pm AEST)
- Broome: 1800 878 903 (8am – 4:30pm AWST)
For technical, audio-visual, and project support, you can also submit a request through the IT Student Portal.
