Konica Minolta is dedicated to providing innovative printing solutions and services. To ensure optimal performance and security for our customers, we regularly update our software offerings. This notice provides important information regarding the end of support for several software applications previously associated with Konica Minolta printers. It is crucial for users to be aware of these changes and understand the implications for their printer operations.
As of various dates, Konica Minolta has discontinued support and download availability for the following software products:
- PageScope Net Care Device Manager: Support ended June 30, 2022. As an alternative, users are encouraged to explore Fleet RMM.
- Direct Print: Support ended September 30, 2022.
- Box Operator: Support ended March 31, 2022.
- Print Status Notifier: Support ended March 31, 2022.
- HDD TWAIN Driver: Support ended March 31, 2022.
- Copy Protection Utility: Discontinued on new products from September 30, 2017, with download and support ending September 30, 2018. For similar functionality, users can utilize the Web Connection interface standardly installed on Konica Minolta multi-function printers, which offers copy protection and stamp information registration.
- PageScope NDPS Gateway and Web Print Assistant: Download and support services have ended.
The discontinuation of these services means that downloads and technical support are no longer available for these specific software applications. Users relying on these tools should consider transitioning to alternative solutions where applicable. For instance, Fleet RMM is suggested as a replacement for PageScope Net Care Device Manager, and Web Connection offers copy protection features as a substitute for Copy Protection Utility.
Konica Minolta understands that these changes may require adjustments for our users. We are committed to providing ongoing support for our current software and hardware offerings. For any questions or to seek guidance on alternative solutions for your Konica Minolta printer, please contact the Konica Minolta Service Desk or your designated service provider. They will be able to provide further assistance and ensure a smooth transition in light of these software support changes.
