Navigating the printing and copying services at Pepperdine University can be straightforward when you understand the available resources. Whether you are a student needing to print an assignment or faculty requiring departmental copies, Pepperdine offers a robust Print Copier system to meet your needs. This guide will answer common questions about accessing and utilizing print copier services across campus.
Accessing Print Services
Pepperdine University provides several convenient options for accessing print copier services. Public computers located in libraries and computer labs are fully equipped for printing. You can easily print to both black and white (FindMeBW) and color (FindMeColor) print queues from any of these public machines. For security, each time you initiate a print job from a public computer, a pop-up window will prompt you to enter your Pepperdine credentials. This ensures that your print jobs are securely processed and charged to your account.
For added flexibility, Pepperdine’s print system allows you to print from virtually anywhere on campus via print.pepperdine.edu. As long as you are connected to the Pepperdine network, you can upload and send documents to the print queue from your personal devices, making it incredibly convenient to manage your printing tasks remotely.
Understanding Printing Costs and Payment
It’s important to be aware of the costs associated with printing and copying. At Pepperdine, printing costs are clearly defined to help you budget your printing needs. Black and white prints are priced at 6¢ per side, while color prints are 35¢ per side. These costs are automatically deducted from your Pepperdine ID card balance.
To ensure you have sufficient funds for printing, you can easily add money to your Pepperdine ID card online. Simply visit webdeposit.pepperdine.edu to deposit funds into your account. This streamlined process allows you to quickly manage your printing funds and avoid any interruptions when you need to print or copy documents.
Managing Your Print Jobs
Pepperdine’s print copier system includes features to help you manage your print jobs efficiently. Once you send a document to the print queue, it will be held at the release station for 24 hours. This gives you ample time to retrieve your prints at your convenience. After 24 hours, for security and efficiency, the document will be automatically deleted from the queue.
It’s crucial to remember that deleted documents cannot be recovered. Computer lab staff do not have the capability to retrieve deleted print jobs, so it’s important to pick up your documents within the 24-hour window.
Retrieving your print jobs is a simple process. Go to any Sharp print copier on campus and log in using your Pepperdine ID card by tapping it on the reader, or by manually entering your credentials on the touchscreen or physical keyboard. Once logged in, you will see a list of your queued print jobs. Select the job(s) you wish to print and retrieve your documents from the printer tray.
In situations where your account lacks sufficient funds, unfortunately, staff members cannot release print jobs for you. The print queue system is directly linked to individual Pepperdine accounts and ID cards. Staff do not have access to student print queues or the ability to override payment requirements.
Pepperdine offers refunds under specific circumstances. If you experience a lost print job due to printer malfunction and pages were not printed, you may be eligible for a refund. However, refunds are only considered for print jobs that meet a minimum $5 requirement. To request a refund, you will need to submit a technology service request form detailing the issue.
Departmental Printing for Faculty and Staff
Faculty and staff members have access to departmental printing options using Shared Accounts. These accounts allow work-related printing and copying to be charged to the appropriate department or school account. To utilize this service, faculty and staff should consult with their budget manager to determine the correct shared account to use. Alternatively, they can coordinate with the Finance department to be added to the appropriate account for departmental printing needs. More detailed information about setting up and using Printing Shared Accounts can be found at Printing Shared Account.
Policies and Technical Information
While personal wireless printers offer convenience, they are not permitted in student residences or on any Pepperdine campus. This policy is in place because wireless printers can interfere with the university’s wireless network signal. If a wireless printer is discovered, it will be blocked from wireless printing. However, you can still use your personal printer by connecting it directly to your computer with a cable.
For documents requiring specific paper sizes, such as legal size, Pepperdine’s print system accommodates this need. When printing from print.pepperdine.edu, simply select a printer with “LEGAL” in its name from the printer list. This ensures that your document is printed on the correct paper size, maintaining formatting and preventing printing errors.
By understanding these guidelines and utilizing Pepperdine’s print copier services effectively, students, faculty, and staff can efficiently manage their printing and copying needs across the university.
