Canon PIXMA TS3522: Your Comprehensive Guide to Features and Warranty

The Canon PIXMA TS3522 is a popular all-in-one inkjet printer known for its affordability and versatility for home and small office use. Understanding its features and the included warranty is crucial for any potential buyer or current owner. This guide provides a detailed overview of the Canon TS3522, focusing on what makes it a valuable printer and what the Canon USA Limited Warranty entails.

Exploring the Features of the Canon PIXMA TS3522

The Canon PIXMA TS3522 is designed to be user-friendly and efficient, catering to everyday printing, scanning, and copying needs. Here’s a look at some of its key features:

  • All-in-One Functionality: The TS3522 combines printing, scanning, and copying capabilities into a single compact device, saving space and simplifying your home office setup.
  • Wireless Connectivity: With built-in Wi-Fi, the Canon TS3522 allows for easy wireless printing from computers, laptops, smartphones, and tablets. This wireless feature enhances convenience and flexibility in your printing workflow.
  • Mobile Printing: Supporting mobile printing technologies like Apple AirPrint® and Mopria® Print Service, the TS3522 enables direct printing from your mobile devices without the need for additional apps.
  • Easy Setup and Operation: Canon printers are known for their straightforward setup processes, and the TS3522 is no exception. User-friendly interfaces and clear instructions make it easy to get the printer up and running quickly.
  • High-Quality Printing: Utilizing Canon’s FINE (Full-photolithography Inkjet Nozzle Engineering) print technology, the TS3522 delivers sharp text documents and vibrant photos.
  • Cost-Effective Ink System: The Canon TS3522 typically uses hybrid ink systems, often employing pigment black ink for crisp text and dye-based color inks for vivid images. This system is designed for efficient ink usage for everyday printing tasks.
  • Compact Design: Its sleek and compact design allows the Canon TS3522 to fit comfortably in various spaces, making it ideal for homes, dorm rooms, or small offices where space is limited.

Understanding the Canon USA Limited Warranty for Your TS3522

Like many Canon products, the Canon PIXMA TS3522 comes with a limited warranty from Canon U.S.A., Inc. This warranty provides assurance against manufacturing defects and malfunctions under normal use. Here are the key aspects of the standard Canon USA Limited Warranty, which is essential information for owners of the Canon TS3522:

Coverage Period

The Canon USA Limited Warranty for the Canon PIXMA TS3522 is typically one (1) year from the date of original purchase. This period covers defects in materials and workmanship under normal use and service within the United States. It’s important to retain your dated proof of purchase, such as a sales receipt, as it will be required when seeking warranty service.

What the Warranty Covers

During the warranty period, if your Canon TS3522 printer is returned to a Canon USA authorized repair facility and is found to be defective upon inspection, Canon USA will, at its discretion, take one of the following actions at no charge:

  • Repair: The printer will be repaired using new, remanufactured, repaired, or recycled parts.
  • Exchange for a New Product: The defective printer will be exchanged for a brand new Canon TS3522.
  • Exchange for a Refurbished Product: The defective printer will be exchanged for a refurbished Canon TS3522, which is a printer that has been returned to like-new condition.

It’s important to note that warranty repair or replacement does not extend the original warranty period. The warranty period remains one year from the original purchase date.

What the Warranty Does Not Cover

The Canon USA Limited Warranty has specific exclusions. It’s crucial to understand what is not covered to avoid misunderstandings. The warranty typically does not cover:

  • Accessories and Consumables: Items like paper, ink cartridges (including both Canon and non-Canon brands, and refilled cartridges), and other consumables are explicitly excluded from warranty coverage. There is no warranty or replacement for these items.
  • Damage Due to Misuse or Neglect: Damage resulting from abuse, neglect, mishandling, improper packaging, alteration, accident, electrical fluctuations, improper use, failure to follow operating instructions, or environmental conditions not prescribed in the user manual is not covered. This includes physical damage like drops, scratches, and abrasions, which are presumed to be caused by misuse.
  • Use of Non-Compatible Items: Problems or damage caused by using parts, media, software, or supplies not sold by Canon USA, including non-Canon ink cartridges or refilled ink cartridges, are not covered. Using these non-compatible items can also lead to abnormally frequent service calls, which would also fall outside the warranty coverage for repair if the root cause is determined to be non-compatible supplies.
  • Altered Serial Number: The warranty is void if the printer’s serial number or dating has been defaced, altered, or removed. This is a standard clause to prevent fraudulent warranty claims.
  • Software: Any system software or utility software distributed with the Canon TS3522 is sold “as is” and without warranty from Canon USA. Warranty for software, if any, is provided by the software manufacturer and detailed in their license agreement.

Important Disclaimers and Limitations

The Canon USA Limited Warranty includes important disclaimers and limitations that users should be aware of:

  • No Implied Warranties Beyond Express Warranty: After the one-year express limited warranty period, no implied warranties apply to the Canon TS3522, including implied warranties of merchantability or fitness for a particular purpose.
  • No Liability for Consequential Damages: Canon USA is not liable for any indirect, incidental, or consequential damages caused by the use, misuse, or inability to use the printer. This includes loss of revenue or profits, inconvenience, expenses for substitute equipment, data loss, or any other special damages, even if Canon USA has been advised of the possibility of such damages.
  • Limitation of Recovery: The maximum recovery from Canon USA under this warranty is limited to the original purchase price of the Canon TS3522 printer.
  • Warranty Only for Original Purchaser: The limited warranty extends only to the original purchaser of the Canon TS3522 or the person who received it as a gift. It is not transferable to subsequent owners.

Obtaining Warranty Service for Your Canon TS3522

If your Canon PIXMA TS3522 requires service under warranty, follow these steps:

  1. Troubleshooting: First, visit the Canon USA support website (usa.canon.com/support) for interactive troubleshooting, driver downloads, FAQs, and hours of operation. You may be able to resolve simple issues yourself.
  2. Contact Technical Support: If online troubleshooting is not effective, call Canon USA toll-free technical support at 1-800-OK-CANON (1-800-652-2666), Monday-Friday (excluding Canon holidays). For TDD, use 1-855-270-3277.
  3. Warranty Service Procedures: A Canon Customer Care representative will attempt to diagnose and resolve the problem over the phone. If the issue cannot be resolved remotely, you will receive instructions for Canon USA’s warranty service procedures. You may be asked for the printer’s serial number and proof of purchase.

Conclusion

The Canon PIXMA TS3522 is a reliable and feature-rich printer suitable for various home and small office tasks. Understanding its features and the terms of the Canon USA Limited Warranty is essential for ensuring a positive ownership experience. By being aware of the warranty coverage, exclusions, and service procedures, you can confidently use your Canon TS3522 and address any potential issues effectively. Remember to always use compatible supplies and operate the printer according to the user manual to maintain warranty coverage and ensure optimal performance of your Canon PIXMA TS3522.

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