Konica Minolta is committed to providing innovative printing solutions and software to enhance your business workflows. As part of our ongoing efforts to improve and update our offerings, we periodically review and adjust support for our software products. This notice is to inform you about the end of service for several older software solutions associated with Konica Minolta Printers.
End of Service for Specific Software Solutions
Please be advised that Konica Minolta has discontinued support and download availability for the following software programs on the dates listed below. Users of Konica Minolta printers who rely on these applications should take note of these changes and consider alternative solutions where applicable.
- PageScope Net Care Device Manager: Support ended June 30, 2022. Users looking for remote monitoring and management solutions for their Konica Minolta printers are encouraged to explore Fleet RMM as an alternative service. For further details, please reach out to the Konica Minolta Service Desk or your designated service provider.
- Direct Print: Support ended September 30, 2022. Please contact Konica Minolta Service Desk or your service provider for guidance on alternative print submission methods for your Konica Minolta printer.
- Box Operator: Support ended March 31, 2022. For users who utilized Box Operator with their Konica Minolta printer, please contact your service provider or Konica Minolta Service Desk to discuss alternative document management and workflow solutions.
- Print Status Notifier: Support ended March 31, 2022. For real-time print job status updates for your Konica Minolta printer, contact Konica Minolta Service Desk or your service provider for information on available alternatives.
- HDD TWAIN Driver: Support ended March 31, 2022. Users requiring TWAIN driver functionality for Konica Minolta printer scanners should contact Konica Minolta Service Desk or their service provider to explore current driver options.
- Copy Protection Utility: Discontinued on new products as of September 30, 2017, with download and support ending September 30, 2018. As a replacement, PageScope Web Connection, which comes standard with Konica Minolta multifunction printers, offers similar copy protection and stamp registration features. For more information, please contact Konica Minolta customer service or your service provider.
- PageScope NDPS Gateway and Web Print Assistant: Download and support services have ended. Users of Konica Minolta printers seeking network printing and web-based print submission solutions should contact their Konica Minolta service provider to discuss current alternative options.
We understand that these changes may require adjustments to your workflows. Konica Minolta is dedicated to providing you with the best possible printing experience. For any questions or to discuss alternative solutions for your Konica Minolta printer, please do not hesitate to contact the Konica Minolta Service Desk or your service provider for assistance.
biz.konicaminolta.com Website Management Team Konica Minolta, Inc.
