Navigating the world of event tickets can sometimes be confusing, especially when it comes to accessing and printing your tickets. If you’ve selected Print-at-Home tickets with Ticketmaster, you’re in the right place. This guide will walk you through each step to ensure you can easily print your tickets and get ready for your event. Please note that Mobile Entry tickets are not printable and are accessed via your mobile device, as detailed in Ticketmaster’s Mobile Entry FAQ.
Printing Your Ticketmaster Print-at-Home Tickets
If you chose Print-at-Home as your delivery method, printing your tickets is a straightforward process. Here’s how to do it:
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Access Your Ticketmaster Account: Begin by signing into your Ticketmaster account on the official Ticketmaster website (Ticketmaster.co.uk) using a desktop or mobile web browser. Navigate to the “My Tickets” section to find your orders.
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Locate Your Order and the Print Option: Find the specific order containing the tickets you wish to print. Once your tickets are ready for printing, a Print Tickets button will become visible. If you don’t see this button immediately, it might be because Print-at-Home is temporarily unavailable for your event. Check Ticketmaster’s FAQ on accessing eTickets for any potential delays.
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Initiate Ticket Printing: Click on the Print Tickets button. For security verification, Ticketmaster will prompt you to confirm your account, usually by entering a security code that has been emailed to your registered email address.
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Prepare to Print: You will need Adobe Reader to open and print your tickets. If you don’t already have it, you can download it for free from the official Adobe website. Follow the prompts to download and install Adobe Reader on your device.
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Print Your Tickets: After confirming your account and ensuring you have Adobe Reader, you can proceed to print your tickets. Click the print icon within Adobe Reader and ensure your printer is properly connected and ready. Once printed, your tickets are ready to be used for entry into your event.
If you encounter issues finding your event on the page, try accessing your tickets using a different web browser or device to rule out any browser-specific problems. Remember, the Print Tickets option will only appear on the website and not within the Ticketmaster app. If you do not see the print button, printing is not possible for your selected ticket type.
Resolving Printing Issues: Missing Event Details
In some instances, you might find that only the background of your Print-at-Home tickets prints, without the crucial event and seat details. This can typically be resolved by adjusting your printer settings within Adobe Acrobat Reader:
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Open the Ticket PDF in Adobe Acrobat Reader: Ensure you open the ticket file using Adobe Acrobat Reader, as this provides the necessary advanced printing options.
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Access the Print Menu: From the top menu in Adobe Acrobat Reader, select File, and then click on Print to open the printer window.
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Navigate to Advanced Print Options: Within the printer window, look for and select the Advanced options button. This will open a dialog box with more detailed print settings.
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Enable “Print as Image”: In the Advanced Print Setup dialog, find the option labeled Print as image and check the box next to it. Click OK to save this setting.
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Reprint Your Tickets: With the “Print as image” option enabled, print your tickets again. This setting ensures that all elements of the ticket, including event and seat details, are printed correctly as an image, resolving issues with missing information.
By following these troubleshooting steps, you should be able to successfully print your Ticketmaster tickets with all necessary details. If you continue to experience problems, consider visiting the Ticketmaster Help Center for further assistance.
