Equinox Printing House, a swanky gym in Manhattan’s West Village, is facing continued member dissatisfaction due to ongoing operational problems. Following earlier reports of elevator malfunctions at the upscale fitness center, members are now expressing further frustration over both elevator breakdowns and recent water outages.
Equinox Printing House Entrance in West Village, NYC
The saga of the malfunctioning elevator at Equinox Printing House has been a source of irritation for months. As previously reported, the elevator issues, which initially surfaced in March, remain unresolved, causing significant inconvenience. Adding to the gym-goers’ woes, a water outage this week further exacerbated the situation. One member recounted a harrowing experience of being trapped in the elevator last month for nearly an hour before being rescued by the New York City Fire Department. The compensation for this ordeal was a mere $50 store credit at the high-end gym.
Equinox Printing House Interior with Pool and Gym Equipment on Upper Floors
The layout of Equinox Printing House, with its classes and pool located on the higher floors, amplifies the impact of the elevator breakdowns. The ongoing elevator problems have led to class cancellations, prompting members to seek alternative fitness facilities. Disgruntled members are reportedly abandoning their expensive $3,600 annual memberships in favor of gyms with more reliable amenities.
Equinox management has acknowledged the water issues, sending an email to members stating, “Due to recent feedback we have scheduled the installation of two new reservoir water tanks to prevent any further water interruptions.” The email assured members that “Water will be fully restored as of Friday 08/09 with no interruptions.”
However, the elevator problems persist. Additional emails this week alerted members to further elevator downtime and subsequent class cancellations. One email explained, “Our tech found that we are going to need an additional part to restore our service meaning that our elevator will be down for the weekend and partially on Monday as well while they install this piece.”
Equinox Printing House Yoga Studio with City Skyline View
The inability to access upper floors not only disrupts classes, like yoga sessions with skyline views, but also restricts access to lockers and other facilities. In March, reports detailed members waiting in line to use limited ground-floor equipment and one member being separated from their car keys stored in an inaccessible locker. Building regulations reportedly prohibit members from using the stairs, further compounding the accessibility issues at Equinox Printing House.
Equinox Printing House Signage in New York City
Online forums, including Reddit, are filled with complaints about the gym’s operational woes. Frustrated members, including rumored celebrity clients like Claire Danes and Will Arnett, are openly discussing their discontent. One online commenter sarcastically suggested a pulley system for accessing upper floors as a humorous solution to the elevator problem. Other online reviews echo concerns about the unreliable elevator, with one reviewer remarking on the excessive travel time even when the elevator is functioning.
Equinox Gym Interior, possibly Equinox Printing House Location
While a gym insider previously downplayed the elevator issues, stating that maintenance was periodic and alternative elevators in the residential section of the building were available, current member feedback suggests otherwise. The ongoing and repeated nature of the elevator and water problems paints a picture of significant disruption at Equinox Printing House.
Equinox Gym Equipment and Training Area
Faced with persistent inconveniences, members are considering switching to rival gyms like Life Time and Chelsea Piers Fitness, which are perceived as more reliable and functional. As of now, Equinox representatives have not issued any official statement addressing the continuing member complaints regarding Equinox Printing House.
Person Wearing Mask Walking into Equinox Gym
The future for Equinox Printing House hinges on addressing these fundamental facility issues to retain its membership base and uphold its reputation as a premier fitness destination.
